EL DORADO COUNTY, Calif. – Over the last 11 months, there have been 613 calls into the El Dorado County Vacation Home Rental (VHR) hotline. The dedicated phone number was set up for residents to call in violations and file complaints. In addition to the calls, 290 emails were sent to the code enforcement email address over the same amount of time.
Of the 903 notifications, there have been 167 notices of violations issued, 126 in the Lake Tahoe Basin, 41 on the West Slope portion of the county.
With summer officially underway and tourism on the rise, El Dorado County is
encouraging the public to use its Countywide VHR Hotline, (530) 573-7999, to
help address issues such as noise, parking, and other community concerns.
“If residents observe violations of the County’s VHR Ordinance, such as excessive noise between the quiet hours of 10 p.m. and 8 a.m., trash accumulation, parking issues, over-occupancy, or lack of proper exterior signage, we encourage them to call the VHR Hotline at (530) 573-7999,” said Brendan Ferry, chief deputy director, Tahoe Planning and Building Division.
The Hotline is available to callers 24/7. Code Enforcement Officers dedicated to VHRs are available to staff the Hotline until 7:00 p,m, Sunday-Wednesday, 10:00 p,m, Thursday, and 1:00 a,m, on Fridays and Saturdays. After-hours calls will be returned the following morning. Callers are advised to contact the Sheriff’s non-emergency number if necessary during those periods.
“Our goal is to maintain a healthy balance in our neighborhoods that supports both residents and visitors. Don’t hesitate to reach out with any questions or concerns,” Ferry said. “The El Dorado County Code Enforcement Division is committed to responding promptly to assist our residents as needed. We greatly appreciate everyone’s efforts to keep our community safe, clean, and enjoyable for everyone.”