SOUTH LAKE TAHOE, Calif. – The South Lake Tahoe Police Department (SLTPD) has announced the rollout of pre-arrival text messaging services. Beginning next week, callers who contact dispatch will receive text messages when they report certain crimes or concerns.
Dispatch will answer all calls, then provide messages to callers with important information to assist them with the call. The messages can give helpful directions about gathering important documents if they were a victim of identity theft or getting to a safe location after being involved in a collision. The pre-arrival text messages will come in from a 530-area code number. This number will not accept incoming messages.
This feature is supported through Power Engage, a community engagement platform that helps dispatch centers provide timely, relevant information to callers. SLTPD said they look forward to offering this enhanced service as another way to better serve and support the community.