customer service

Genoa Lakes sale in escrow, deal should be wrapped up in October

Sale of the 564-acre Genoa Lakes Golf Resort to Mazz Golf Management Co. is currently in escrow with closing expected in mid-October, the principals of the deal announced in a news release.

Tahoe Chamber seeks nominations for Blue Ribbon Awards

The Lake Tahoe South Shore Chamber of Commerce is seeking nominations for the 5th Annual Blue Ribbon Awards. After five years, this award program has grown from three key awards to eight. To nominate a business or individual in any of the eight categories, simply visit TahoeChamber.org and click on the Blue Ribbon icon to get started.

Nominations sought for 5th annual Blue Ribbon Awards

It’s that time of year again, South Shore Lake Tahoe. It's time to consider that great tourism experience you had, that person going the extra mile to provide excellent customer service, that business that is working to minimize their impact on the environment, and businesses that are creating sustainable jobs in our local economy.

Charter Communications outage affects South Lake Tahoe

Update 7:30AM: Service has been restored for Charter customers affected by Wednesday morning's outage.
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4:35AM: A widespread cable, internet and telephone outage is affecting Charter Communications customers on the California side of Lake Tahoe. A customer service representative for Charter said the outage is widespread affecting much of Northern California including much of South Lake Tahoe. The customer service representative said he did not know the cause of the outage but said it is expected to be resolved by 9 a.m. Nevada customers across the state line do not appear to be affected, he said.

South Lake Tahoe cancer survivor Connie Phillips inspires with fitness and friendship at Sierra Athletic Club

Remission. It’s a place filled with hope as much as it brings anxiety. But that’s where Connie Phillips is and she won’t mince words when she says every day she lives fully aware that she may die.
“And that’s why I see everyone around me as an inspiration,” the 48-year-old South Lake Tahoe breast cancer survivor says. “They may not think they are, but they are.”
If you’ve visited Sierra Athletic Club, located in the South Shore’s Tahoe Keys lately, you’ve probably been the recipient of a contagious smile from Phillips, the gym manager. A Stage 3 breast cancer survivor, Phillips has been a cheerleader and true inspiration to hundreds of women in South Lake Tahoe.

Kudos & Kindness: Local hardware stores are top-notch

Our community is blessed to have some great, helpful hardware stores. Although the stores are small, they make up size with great customer service. I'm talking about Scotty's on Kingsbury, Scotty's...

Paradise Real Estate, Paradise Timeshare Resale Move To New South Lake Tahoe Office

The owners of two South Lake Tahoe businesses, Paradise Real Estate and Paradise Timeshare-Resale, have moved their offices to new locations at The Shops at Heavenly Village in South Lake Tahoe. Dan Spano, the owner/broker of Paradise Real Estate and Carl Thoms, the owner/broker of Paradise Timeshare Resale have moved into Suites 36C and 37, respectively, in between the Heavenly Village Cinema and the new Lakefront Wedding & Events office and adjacent to the miniature golf course.

Customer service workshop to be held

A Blue Ribbon Awards Service Workshop, "The Customer Connection," will be held Wednesday in Stateline.The workshop will be held by Tahoe Training Partners founder Laura Moriarty, who will discuss t...

Tahoe Regional Young Professionals Offers 'CPR for Business'

Tahoe Regional Young Professionals get down to business with this month’s professional development speaker, Third Alarm – an organization comprised of retired firefighters turned public speakers. The event is at the Lake Tahoe Visitors Authority Nevada offices, May 17 from 6:45 – 8 p.m., beginning promptly at 7 p.m.

Plenty of snow at Lake Tahoe for spring skiing, snowboarding

It's been a weird ski and riding season, for sure. One indication is that Heavenly Mountain Resort is only operating the Boulder base lodge and the Boulder and North Bowl lifts on weekends. In all the years I taught at Boulder never has had a shutdown like this. Too bad because lots of locals liked Boulder as out-of-towners didn't go there very often. Thus, parking was close and runs not crowded.

Milestone: Heavenly resort at Lake Tahoe has most Facebook fans among ski resorts worldwide

Heavenly Mountain Resort at South Shore Lake Tahoe is officially the world’s most popular ski and snowboard resort on Facebook.

El Dorado County 2011 Sheriff's Report; future challenges include county gaining more inmates

To the citizens of El Dorado County,
The year 2011 is wrapped up, and so is my first year as your Sheriff. This year end report is to provide you, the community we serve, with information outlining some of the achievements by the men and women that make up your Sheriff’s Office. I believe it is my obligation to keep you, as the taxpayers of El Dorado County, informed as to the direction and accomplishments of this office.

T.J. Maxx to open South Lake Tahoe store

After months of speculation, the City of South Lake Tahoe is pleased to announce the owners of the Garfinkle property located 2011 Lake Tahoe Boulevard (northeast corner of the “Y”) have signed a permit application to bring T.J. Maxx into the location as their new tenant. The owners have indicated they expect a spring 2012 grand opening.

“This is exciting news for the City and community, an excellent way to get New Year 2012 off to a great start breathing new life into that corner of the community,” said South Lake Tahoe Mayor Claire Fortier.

TRPA Planner Earns Chamber’s Blue Ribbon Award

By Kristi Boosman
Tahoe Regional Planning Agency employee Gary Weigel was honored as the recipient of the South Shore Chamber of Commerce’s Blue Ribbon Award in the Public Agency Service category for his exemplary customer service as a Senior Planner at TRPA.

“I was shocked and pleasantly surprised when I found out I had been selected for a Blue Ribbon Award by the community,” Weigel said, “but also very excited. It’s a tremendous honor.”

TRPA’s Executive Director, Joanne Marchetta, agreed.

Nominations are in for the 2011 Blue Ribbon Awards

By TahoeChamber.org
TahoeChamber.org would like to thank all those who took the time to nominate a business or individual for the 4th Annual Blue Ribbon Awards. Over the four years that the awards program has been in existence, community participation and support has increased annually by leaps and bounds. This year brought in a record amount of nominations, which resulted in over 100 businesses and individuals being nominated for the eight different award catagories.

LETTER TO THE EDITOR: An appeal to replace Borders bookstore in Carson City

I recently sent the following to Barnes and Noble's online customer service:"I'm writing out of desperation because of the closing of our local border's bookstore. We (customers) were told months a...

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