customer service

TRPA updated Lake Tahoe Watercraft Inspection program and fees for 2021

LAKE TAHOE, Calif./Nev. — The Tahoe Regional Planning Agency (TRPA) Governing Board has approved updates to Lake Tahoe watercraft inspection fees and added enhancements to make inspections more convenient following an unprecedented year for the program, the agency said today.

Column: 2020 Highlights from your Water and Sewer District

SOUTH LAKE TAHOE, Calif. - Back in the 1940s, before South Tahoe Public Utility
District existed, sewage flowed directly into beautiful Lake Tahoe. Citizens rallied to sign a petition to form the District and this year marks our 70th anniversary. From a single septic field to an award-winning 7.7 million gallon per day wastewater treatment facility, with 100% recycled water and biosolids, a lot
has changed over the years.

Blue Ribbon Awards winners announced during virtual awards show

The winners of the 13th annual Blue Ribbon Awards were announced Thursday, November 19 during an awards show shown on Lake Tahoe Television. In place of the annual awards dinner the community was invited to tune in virtually with hosts Chris Fiore from the City of South Lake Tahoe and Meg Peart from the Tahoe Resource Conservation District. If missed, everyone can watch the celebration of the 2020 finalists and winners at https://tahoechamber.org/13th-annual-blue-ribbon-awards-show/ (and don't read any further if you want to be surprised).

Tahoe Chamber announces finalists for 13th annual Blue Ribbon Awards

Event Date: 
November 19, 2020 - 6:00pm

The community is invited to attend the Tahoe Chamber’s 13th Annual Blue Ribbon Awards to honor South Shore businesses and individuals that have impacted the community for the better. In place of the annual awards dinner, winners will be announced in an awards show that is pre-filmed and broadcast on Lake Tahoe Television on November 19 from 6:00 p.m. to 7:00 p.m.

Those wishing to attend the free event can register in advance on TahoeChamber.org to get direct access to the awards ceremony.

Nominations announced for the 13th annual Blue Ribbon Awards

The Tahoe Chamber collected 190 nominations from the community for the 13th annual Blue Ribbon Award to celebrate the businesses, non-profits and individuals that make the South Shore of Lake Tahoe so unique. Local businesses have been a resilient backbone of the community throughout the COVID-19 pandemic, and honoring their contributions, achievements and milestones is more important than ever before.

Baby wipe drive started to help South Lake Tahoe families

SOUTH LAKE TAHOE, Calif. - After listening to Tuesday's City Council meeting, Josh Priou, general manager of Lake Tahoe Accommodations, knew he had to take action.

Five women spoke during the meeting's public comment portion, saying how they haven't been able to find baby wipes during the pandemic.

Nominations now open for the 13th annual Blue Ribbon Awards

The Tahoe Chamber is seeking nominations for the 13th annual Blue Ribbon Awards to honor South Shore businesses, organizations, and individuals for achievements, community contributions, and milestones. The community is encouraged to celebrate local business and nominate those who are deserving of recognition. The nomination period ends October 1, 2020.

Warning on unordered packets of seeds being sent to homes in El Dorado County and around the country

People around the country are receiving mysterious seed packets in the mail from China. While the shipping package may be mislabeled as jewelry or other merchandise, the contents are instead unlabeled seeds.

The California Department of Food and Agriculture (CDFA) has become aware of a number of reports regarding these seeds.

Some have been mailed to homes in El Dorado County.

El Dorado County Department of Agriculture officials are instructing residents not to open, plant, or dispose of any unsolicited seed packets received, but to contact their office.

South Shore concierge service provides free grocery delivery for seniors and those in need

SOUTH LAKE TAHOE, Calif. - A South Lake Tahoe-based concierge service is now offering free grocery delivery to seniors over the age of 65 and to those in need.

Tahoe Warm Welcome has been providing home and guest services to homeowners and visitors to the Lake Tahoe Basin since 2006. Operated by two long-time locals with over 30 years of customer service experience, they are no expanding what they offer during the coronavirus pandemic to include free shopping services for seniors and anti-viral sterilization cleaning packages for the home.

TRPA ramps up their online permitting process

STATELINE, Nev. - Since there is no such thing as "business as usual" in the world today, businesses and agencies continue to change how they help customers and the public in a virtual world in order to protect all during the COVID-19 crisis.

The Tahoe Regional Planning Agency (TRPA) is one that is expanding virtual services with the building season ahead to protect both staff and customers.

Agency employees have been working around the clock to move permitting, planning, and document request services to online operations since stay-at-home orders went into effect.

Barton Health's community updates and advisories on coronavirus COVID-19

SOUTH LAKE TAHOE, Calif. - Barton Health continues to adapt and respond to the spread of coronavirus COVID-19 in the community. The health and safety of patients and care providers is the top priority, and operational changes continue to evolve at Barton Memorial Hospital and across Barton’s coordinated network of medical offices in preparation for any potential surge in patient care.

Latest efforts by Barton Health to prevent community spread of COVID-19

SOUTH LAKE TAHOE, Calif. - Operational changes, including hospital visitation, screening protocols and testing facilities, continue to be made in the wake of El Dorado County’s first reported cases of coronavirus COVID-19. The health and safety of patients and care providers is Barton’s top priority, and community spread of COVID-19 is a concern. Regardless of confirmed cases in South Lake Tahoe, the advice of Barton Health medical experts is to assume COVID-19 is in the community and stay home unless absolutely necessary, keeping a distance of 6 feet from others if you must leave the home.

Monthly Medicare column: What you need to know about coronavirus and Medicare

Since older Americans are particularly vulnerable to coronavirus (COVID-19), I wanted to let you know the steps we’re taking to help our Medicare beneficiaries cope with the pandemic.

We’re warning Medicare beneficiaries that scammers may try to use this emergency to steal their Medicare number, banking information, or other personal data.

Unfortunately, scammers come out of the woodwork during times of uncertainty and change. So make sure you give your Medicare number only to your doctor, pharmacist, hospital, health insurer, or other trusted healthcare provider.

Latest Barton Health efforts to prevent spread of COVID-19 in South Lake Tahoe community

SOUTH LAKE TAHOE, Calif. - Barton Health continues its work with city, county, and state health agencies to provide screening and appropriate care for coronavirus COVID-19. The health and safety of patients and care providers is Barton’s top priority, and community spread of COVID-19 a serious concern.

Delivery error cause of South Lake Tahoe Safeway gas issues

SOUTH LAKE TAHOE, Calif. - A delivery error at Safeway's South Lake Tahoe gas station led to the premium gasoline situation first highlighted by South Tahoe Now on Thursday.

Any diesel, 89 or 91 octane gasoline purchased at the Safeway on Lake Tahoe Boulevard between 8:00 p.m. on December 30 and 11:00 a.m. on January 2 may be contaminated according to the Safeway corporate offices.

New agreement allows NV Energy to lower rates for Northern Nevada customers

A new agreement is resulting in a $5 million decrease in revenue needs for NV Energy which means Northern Nevada customer electric rates are going down.

The Public Utilities Commission of Nevada (PUCN) approved the agreement between NV Energy, the Regulatory Operations Staff of the PUCN, the Bureau of Consumer Protection and other interested parties that start new lower rates January 1, 2020.

City of South Lake Tahoe newsletter: At Lake Level

SOUTH LAKE TAHOE, Calif. - The December edition of the City of South Lake Tahoe's "At Lake Level" has been released by City Manager Frank Rush. This month Rush covers SnowGlobe, the 56-acre site and a possible new Fire/EMS station for the community.

56-Acre Site

Kudos: Bread & Broth thanks Camp Richardson Resort

SOUTH LAKE TAHOE, Calif. - Camp Richardson Resort, known for its wonderful campgrounds and providing so many fun activities throughout the year for both Tahoe visitors and locals, was the Adopt A Day sponsor for Bread & Broth’s (B&B) Monday Meal on November 18.

“We love the B&B volunteers who make an Adopt A Day happen,” commented Vanessa Santora, Camp Richardson’s operations manager. “From the people we have the pleasure of serving, to the time spend with my team, we leave every time smiling from ear to ear with gratitude.”

12th Annual Blue Ribbon Award winners announced

The winners of the 12th annual Blue Ribbon Awards were announced Thursday, November 14, at Harrah’s Lake Tahoe. Over 300 community members attended to celebrate the winners of seven awards that honor outstanding South Shore businesses, organizations and individuals for civic contributions, tourism experiences, customer service and entrepreneurial achievements.

Congratulations to the following winners of the 12th Annual Blue Ribbon Awards:

Geotourism Award – Sponsored by Bike the West
Winner: Sample the Sierra
Honorable Mention: Clearly Tahoe

Finalists named for 12th annual Blue Ribbon Awards

LAKE TAHOE, Ca./Nv. – Tahoe Chamber's 12th annual Blue Ribbons Awards will be held on Thursday, November 14 from 5:30 p.m. to 8:30 p.m. at Harrah's Lake Tahoe. The event honors and celebrates South Shore businesses and individuals.

The cost of the event is $65 for Tahoe Chamber members and $85 for non-members and includes champagne upon arrival, a 3-course dinner and a glass of wine.

Kudos: Bread & Broth thanks Sierra Sotheby's International Realty

SOUTH LAKE TAHOE, Calif. - Bread & Broth is always thrilled to have a new Adopt-A-Day (AAD) of Nourishment sponsor join us at our Monday Meal and experience the reward of helping others. Hosting their first AAD, Sierra Sotheby’s International Realty helped feed the dinner guests who joined us on Monday, September 30 to share a communal, hot and nutritious dinner.

Tahoe Chamber announces Blue RIbbon Award nominees

Event Date: 
November 14, 2019 - 5:30pm

Close to 70 nominees will be celebrated at the 12th annual Blue Ribbon Awards on Thursday, Nov. 14 at Harrah’s Lake Tahoe Hotel and Casino. Join the Tahoe Chamber in celebrating the businesses and individuals that make the South Shore a great community to live, work and play. Admission to this event is $65 for Tahoe Chamber members and $85 for non-members. Tickets include champagne, wine and full 3-course dinner prepared by Harrah’s executive culinary team. Table sponsorships are also available for purchase.

Nominations accepted until October 7 for Tahoe Chamber's Blue Ribbon Awards

LAKE TAHOE, Calif./Nev. - The Tahoe Chamber is seeking nominations for the 12th annual Blue Ribbon Awards, the popular awards program that honors South Shore businesses, organizations, and individuals for achievements, community contributions, and milestones.

The public is encouraged to nominate those who are deserving of recognition. Nominations will be accepted until Monday, October 7. NOMINATE HERE.

Two newest South Lake Tahoe police officers excel at academy

SOUTH LAKE TAHOE, Calif. - The City of South Lake Tahoe Police Department (SLTPD) has two new members - Christopher Cable and Charles Roesch. Both men were sworn in during a ceremony Tuesday, September 17.

Before their swearing in, both Cable and Roesch graduated from the six-month long Napa Police Academy on Saturday. At graduation both were honored for their grades and skills and ended up as the top two in their class.

"Elevating Humanity" theme of 4th annual TEDx South Lake Tahoe

Event Date: 
October 19, 2019 - 5:00pm

SOUTH LAKE TAHOE, Calif. – Elevating Humanity is the theme of the 4th annual TEDx South Lake Tahoe at the Lake Tahoe Community College's Duke Theatre on Saturday, October 19, 2019.

The goal of organizers this year is to uplift individuals and spark positivity to make the world a better place. All of the speakers presenting during the evening will use this theme as they inspire attendees.

So far, three speakers have been revealed and over the next few weeks, the other seven will be introduced on the TEDx website, http://tedxsouthlaketahoe.com.

City of South Lake Tahoe wants public input in rebranding campaign

SOUTH LAKE TAHOE, Calif. - The City of South Lake Tahoe is in the midst of a rebranding campaign to better match goals outlined during their recent strategic planning retreat to their visual image.

Part of the rebranding will be a new logo to complement the current City seal.

They unveiled one possible new logo on social media Tuesday to get input from the public. According to the City's Communications Manager Chris Fiore, this logo was a first step and first draft and is by no means the finished product.

"It's a start," said Fiore.

Ink Master alums open Revolt Tattoos inside Hard Rock Lake Tahoe

LAKE TAHOE, Nev. - Revolt Tattoos, established by TV’s “Ink Master” alums, have opened a new parlor on the South Shore at Hard Rock Hotel and Casino. The new spot was unveiled during a grand opening party on January 2 where guests were eligible for raffle prizes including a free four-hour tattoo.

“If your New Year’s resolution is to get that memorable tattoo you’ve always wanted, this is your chance,” said Brandie Warr, director of resort marketing of Hard Rock Hotel and Casino Lake Tahoe. “This edgy shop fits perfectly with the vibe here at Hard Rock Hotel and Casino.”

New South Lake Tahoe city manager takes the helm

SOUTH LAKE TAHOE, Calif. - Frank A. Rush, Jr. is now officially the city manager for South Lake Tahoe.

Rush was sworn in on Wednesday, December 6, 2018

For the past 17 years Rush has been the city manager for the city of Emerald Isle in North Carolina. He and his wife of 20 years, Suzanne, moved to the South Shore with their two teenage sons, Jacob and Matthew.

Winners of Lake Tahoe Blue Ribbon Awards to be announced November 8

Event Date: 
November 8, 2018 - 5:30pm

Over 80 local nominees will be celebrated during the 11th annual Blue Ribbon Awards on Thursday, Nov. 8 at MontBleu Resort starting at 5:30 p.m.

The public is invited to join the Tahoe Chamber in celebrating the businesses and individuals that make the South Shore a great community to live, work and play.

Ridge Tahoe honors employee's excellent service

Hardworking. Dedicated. Accommodating. All qualities describing the winners of this year's Dan Garrison Excellence in Service Award. This award recognizes The Ridge Resorts employees who provide impeccable customer service, boost team morale with positive attitudes and create an extraordinary experience for guests and owners of the property.

Eldorado National Forest consolidating Visitor Services along Highway 50 corridor

The Eldorado National Forest is consolidating Visitor Information Services (VIS) on the Highway 50 corridor. All visitor services currently located at the Pacific Ranger District three miles east of Pollock Pines will move to the Placerville Ranger District in Camino on October 15. The Placerville Ranger District location at 4260 Eight Mile road, Camino (take Highway 50 exit 54) will handle Desolation Wilderness permits, the Pacific District recreation information and rental cabins in addition to their regular visitor information services at that point.

Letter: Candidate asking for support from the South Lake Tahoe community

To the South Lake Tahoe Community:

Nominations open for Tahoe Chamber's Blue Ribbon Awards

The Lake Tahoe South Shore Chamber of Commerce, also known as the Tahoe Chamber, is holding the annual Blue Ribbon Awards on November 8 at the MontBleu Resort from 5:30 p.m. to 8:30 p.m. The public is invited to participate in the nomination process and can submit their candidates for the awards until October 5.

2018 Blue Ribbon Award nominees sought

It's time again for people to make nominations for the Tahoe Chamber's 11th annual Blue Ribbon Awards.

This awards program is the community’s opportunity to recognize South Shore businesses, organizations and individuals for achievements, community contributions, and milestones.

The awards ceremony will be held on November 8, 2018 at MontBleu Resort Casino, and nominations will be accepted until October 5.

Categories for nominations:

Experience Award - Business providing compelling and captivating experiences.

Liberty Utilities warns of resurgence of scam phone calls

Customers of Liberty Utilities on both the north and south shores of Lake Tahoe have been targeted again by scammers demanding cash payments to avoid shut off of their power over the weekend.

Liberty Utilities' customer service reps are getting calls from customers to advise them of the demands.

The scammers appear to be legit at first, reciting the customer's account numbers to them.

At this time Liberty Utilities does not know how they obtained the account information. They have contacted the appropriate law enforcement agencies to let them know about the situation.

EBT card system down for 24 hours next weekend

Those who use Electronic Benefit Transfer (EBT) cards, including CalFresh and CalWORKS issued cards, will be unable to use them for a 24-hour period so the State of California can transition to a new EBT vendor.

THe statewide 24-hour EBT outage and black-out period is scheduled from Saturday, June 23, 2018, beginning at 11:00 p.m. and going until Sunday, June 24, 2018 at 11:00 p.m. During this 24-hour period, those using the EBT cards will be unable to access benefits, nor will they be able to access the program's website at www.ebt.ca.gov.

Kudos: Bread & Broth thanks Kirkwood Guest Services

Kirkwood Mountain Resorts hosted their second 2018 ‘Adopt A Day of Nourishment’ sponsorship dinner on Monday, March 19 at St. Theresa Grace Hall. Kirkwood’s Guest Services crew members Natasha Buffo, Dan Deemer and Richie Monroe traveled all the way from the Kirkwood Resort area to arrive at Grace Hall at 3:00 p.m. to lend their customer service skills and helping hands to the Bread & Broth volunteers.

Letter: VHR company responds to public letter

In Response to Mr. Scott Ramirez’ Letter to the City Council 01/21/2018

Dear Mr. Ramirez,

My name is Joshua Priou and I manage the property that is located directly across the street from you, I have been the sole property manager since it became a Vacation Home Rental in 2012. After reading your article I became quite saddened to hear of your concerns and I felt it was necessary to clarify and shed some light on your comments.

Blue Ribbon Award winners announced

SOUTH LAKE TAHOE – The winners of the 10th annual Blue Ribbon Awards were announced Thursday night at Harrah’s Lake Tahoe. Over 300 community members attended to celebrate the winners of seven awards that honor outstanding South Shore businesses, organizations and individuals for civic contributions, tourism experiences, customer service and entrepreneurial achievements.

The following are the winners of the 10th annual Blue Ribbon Awards:

Geotourism Award
Winner: Tahoe Rim Trail Association
Honorable Mention: Edgewood Tahoe
Sponsored by Bike the West

Bids being accepted for Lakeview Commons food concession

Those interested in operating the food and beverage concession services at Lakeview Commons at El Dorado Beach Recreation Area in South Lake Tahoe may now submit a proposal.

This process was initiated in 2012 when Lakeview Commons first opened. The City of South Lake Tahoe said they would seek bids by concessionaires for the location every few years.

Blue Ribbon Award nominees announced

The Lake Tahoe South Shore Chamber of Commerce (Tahoe Chamber) is holding their annual Blue Ribbon Awards dinner on Thursday, November 9 from 5:30 p.m. to 8:30 p.m., at the Harrah's Lake Tahoe Ballroom. This gala event honors businesses, organizations, and individuals for civic contributions, tourism experiences, customer service, and entrepreneurial achievements. Tickets for the award ceremony are currently available online at www.TahoeChamber.org.

Time to nominate people and businesses for Blue Ribbon Awards

Event Date: 
November 9, 2017 - 5:30pm

Since 2007, the Tahoe Chamber's Blue Ribbon Awards have honored excellence in business on the South Shore. The awards program recognizes businesses, organizations, and individuals for achievements, community contributions, and milestones. It is one of the largest business awards program on the South Shore bringing together over 300 local business leaders, entrepreneurs, organizations, community members and government officials.

South Lake Tahoe Fire Chief Meston to head California Fire Chiefs Association

South Lake Tahoe Fire Rescue Chief Jeff Meston has been elected as president-elect of the California Fire Chief's Association (CalChiefs). The 925 voting members of the association voted for Meston during their recent election period that concluded August 4.

This is not only the first time a chief from South Lake Tahoe has been elected to the state's top spot, but also the first time anyone has from cities along the Sierra Nevada.

"I am rally humbled and very much thrilled," Chief Meston said of his appointment.

SMUD planning to expand cloud seeding over the Sierra

The Sacramento Municipal Utility District (SMUD) is planning to more than double their current cloud seeding program over the American River watershed from the current 190 square miles to 444 square miles.

Since 1968, SMUD has been involved in the practice of cloud seeding in El Dorado, Amador, and Placer counties to benefit electricity generation in the Upper American River Project (UARP) in Eldorado National Forest.

Federal disaster loans available for some nonprofits affected by January's storms

The U.S. Small Business Administration (SBA) has announced the availability of low-interest federal disaster loans for some California private nonprofit organizations. The federal government is offering assistance after the severe winter storms, flooding and mudslides hit the state Jan. 3-12, 2017.

The eligible nonprofits must provide essential services of a governmental nature.

City approves redesigned fire inspection procedures and fees

Not all changes to the City of South Lake Tahoe's master fee schedule results in higher fees for residents and business owners.

During Tuesday' City Council meeting, Kevin Fabino, Director of the Development Services Department, presented the new Fire/Life Safety Inspection Program, something all South Lake Tahoe businesses must participate in annually for the safety of their customers and staff. The SLT Fire Department conducted the inspections until 2011, but they were suspended due to staffing shortages until 2015 when a fire inspector was hired for Fabino's department.

Lake Tahoe residents still dealing with power outages

Power outages are still plaguing Lake Tahoe area residents and businesses, and Liberty Utility crews have been working nonstop to deal with the issues caused by the blizzard. There are currently approximately 20,000 customers without power in El Dorado, Placer and Nevada counties.

"All Liberty Utilities and NV Energy crews have worked together through the night," said Liberty Utilities spokesperson Kathy Carter. "Because of the numerous large trees that have fallen through lines and wires down, it is causing the restoration process to be very slow working one community at a time."

Widespread South Shore power outage from Stateline to Meyers; Also on SR 89 and Tahoe City

2:00 p.m. update - Power has been restored to a majority of customers in the Northstar, Squaw, Olympic Valley, Alpine Meadows, Glenshire, Martis Camp and Truckee areas. Liberty Utilities anticipates customers in Kings Beach, Tahoe City and Portola/Loyalton will also be restored today, Wednesday.

There are still challenges to restoring power from Emerald Bay to south of Homewood.

No word on how many South Lake Tahoe customers are still without power, or how long to get it back on.

* * *

Winners of 2016 Blue Ribbon Award winners announced

Nearly 300 community members attended the Tahoe Chamber's 9th annual Blue Ribbon Awards Thursday night at the Hard Rock Lake Tahoe and joined in the celebration of seven awards that honor exceptional South Shore businesses for their excellence in service, entrepreneurship, tourism and experience.

The following are the 2016 Blue Ribbon Awards winners:

Geotourism Award - Sponsored by Bike the West
Winner: Taylor Creek Visitors Center, United Sates Forest Service
Honorable Mention: Lake Tahoe Bicycle Coalition

Tourism Award - Sponsored by Lake Tahoe Visitors Authority

Blue Ribbon Awards presented on Thursday during ceremony and dinner

Event Date: 
November 10, 2016 - 5:30pm

From quality shopping, accommodations, recreation and dining options to the myriad service providers and businesses, the Blue Ribbon Awards honor all that business should be. This important awards program salutes those businesses that are making significant contributions to the South Shore economy.

Syndicate content