Scam targeting users of CalWORKS and CalFresh

The is a current scam in California that targets people enrolled in public assistance programs in the state. Though there are no known victims in El Dorado County, the Health and Human Services Agency (HHSA) would like to let all users of electronic benefit transfer (EBT) cards to be on the lookout for potential scammers using text messaging.

The scam involves clients receiving a text message about their public assistance benefit that instructs them to call a number. When the client calls the number on the text message they are prompted by an automated system to “register their EBT card” or they won’t have access to their benefits. Victims of the scam in some counties in California have entered their EBT card number, PIN and social security number, leaving themselves open to potential identify theft or benefits being stolen. Programs targeted by the scammers appear to include CalWORKs and CalFresh, though other public assistance programs may also be targeted.

El Dorado County HHSA administers several public assistance programs for people in El Dorado County, including CalWORKs and CalFresh. HHSA reminds those with EBT cards to safeguard their personal information, account passwords and other private information.

Here are a few ways to make sure your identity is not compromised:
• Know who you share information with;
• Store and dispose of your personal information securely, especially your Social Security number;
• Ask questions before deciding to share your personal information;
• And maintain appropriate security on your electronic devices.

For additional information about scams involving public assistance EBT cards, visit the California Department of Social Services’ website at http://www.ebtproject.ca.gov/ClientInformation/scams.shtml.

For more information about CalWORKs, CalFresh or other public assistance programs in El Dorado County, please visit www.edcgov.us/hhsa or call (530) 642-7300 in Placerville or (530) 573-3200 in South Lake Tahoe.